Privacy notice

I am committed to ensuring that your privacy is protected. This privacy notice explains how I use any personal information I collect about you when you use this website, contact me by email or telephone, or give me your business card.

What information do I collect about you?

I collect information about you when you use my contact form to make an enquiry, contact me by phone or email to ask for a quote or request my services, or give me your business card. I also hold any information included in documents that you send me for the purposes of providing a quote or service. I may also collect information when you give me feedback on those services.

Website usage information is collected using cookies.

How will I use the information about you?

I collect information about you to enable me to deliver my services in line with your requirements, to manage our relationship, and for invoicing and payment purposes. I may also use information collected through the website to personalise your repeat visits to the site.

I will only use your personal data when legally permitted:

to fulfil the contract between us;
where it is necessary for my legitimate interests (and your interests and fundamental rights do not override those interests); and/or
where I need to comply with a legal or regulatory obligation.

Generally, I do not rely on consent as a legal ground for processing your personal data.

Who do I share your information with?

I will not share your information with third parties for marketing purposes. Where I have a legal obligation, I may need to share your data with:

a professional advisor providing my accounting services; and
HM Revenue & Customs, regulators and other authorities based in the UK and other relevant jurisdictions who require may require it.

Marketing

I do not send out regular marketing communications to a mailing list. However, if we have been in contact about a quote or you have used my services, I may follow up by email periodically for a reasonable amount of time after that.

You have a right, at any time, to stop me from contacting you for marketing purposes. If you no longer wish to receive emails from me, you can opt out by reply to any email I send you.

Security

I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I hold.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies or remove them from your browser, and these websites tell you how to do that. However, in a few cases, some features of the website may not function as a result.

Other websites

My website may contain links to other websites over which I do not have any control. Once you have left my site, I am not responsible for the protection and privacy of any information they collect and/or you provide.

Access to your information

You have the right to request a copy of the information that I hold about you, and to request that it be corrected or erased, or to restrict or object to it being processed. If you would like a copy of some or all of the personal data that I hold on you, or need to update your information, please contact me.

You will not have to pay a fee to access your personal data. However, I may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. You can find out more about your rights on this page of the Information Commissioner’s Office website.

If you are not happy with any aspect of how I collect and use your data, you have the right to complain to the ICO, which is the UK supervisory authority for data protection issues. I would be grateful if you would contact me first if you do have a complaint so that I can try to resolve it for you.

How to contact me

Please contact me if you have any questions about my privacy policy, the information I hold about you, or if you want to access or update it:

Full name of legal entity: Kate Hartley (Sole Trader)
Email address: translation@khartley.co.uk
Correspondence address: Lydian Workspace, Unit 9, 5-7 Wells Terrace, London, N4 3JU, UK

Changes to my privacy policy

I keep my privacy policy under regular review and I will make any updates on this web page. This privacy policy was last updated on 23 May 2018.